We moved here last year and have brought both cars to OTA for maintenance. Today we found ourselves at a deserted Gille Park, in the rain, with 2 kids, a dog and a big old dead battery. Joe from OTA ran up and gave us a jump, totally going out of his way to be friendly and helpful. Thank you, Joe and OTA. We will be in this week, and your customer service, helpfulness, and expertise have made us customers for life! Thank you!!!