At OTA Auto Care we value the safety of our customers above all else. We want to ensure that you get to where you're going every time with a reliable and safe vehicle. A major problem area for the cars and trucks that come into OTA Auto Care, are tires. Your tires are your connection to the road, and without them doing their job properly, all the handling development and safety testing that went into your car may not keep you safe. Here is some basic information on your tires and how to know when the time has come for replacements.
Why are old or bad tires dangerous?
As stated above, your tires are an extremely important component of your car or truck. If you've ever been out of control in a vehicle, you'll know how scary being a powerless passenger inside a two ton metal box can be. Driving on tires that are too old, improperly inflated, out of balance, or not suited to weather conditions can spell disaster for your safe journey. Your tires were designed with a very specific task in mind. Using them improperly can have sudden and catastrophic consequences.
Signs your tires need air
This issue can be fairly simple to spot. If your tire seems to be wider at the part which contacts the road, they probably need to be topped up with air. Driving on under-inflated tires wears them out faster due to uneven pressure on the sidewall and can lead to full-on flats and even end up shredding the tire off the wheel! Low tire pressure ruins your vehicle's fuel economy. If you've ever ridden a bicycle with under-inflated tires you know how much extra effort you have to put in to get moving and stay rolling. On the flip side of this, driving with too much air in your tires is also unsafe. While it's unlikely that hitting a large pothole would cause the tire to burst (remember they're built to last for thousands of miles) having too much air pressure in a tire reduces the size of the contact patch, or the area where rubber meets road. This can lead to less grip and control over your vehicle. Every tire manufacturer prints the correct tire pressure on the side of their tires, so it's easy to find out the perfect pressure for your ride.
Signs your tires are out of tread
As with having over-inflated tires, a lack of tread can lead to less control and worse handling for your car or truck. Your tires' tread patterns help them to hold the road as well as channeling mud and water away from the areas that need to do the gripping. Without enough tread depth, your car can ride up on top of water on the road and cause you a complete loss of control. There are a few common methods of measuring tread depth, such as using a penny to gauge whether or not it's time to replace your tires, but we recommend coming into OTA Auto Care in Lanoka Harbor, NJ for a professional opinion on the matter. Not all tires are created equal and must be replaced at different times.
Signs your tires are damaged
Signs that your tires are damaged can come from a few sources. A visual inspection can catch potential problems before they become major issues such as nails or rocks embedded in the tread grooves. Always remember that there's a great deal of pressure contained within your tires. If you see any gashes, bubbles or hear the hiss of air escaping it's best to stay away from that tire and enlist the help of a professional. Believe us, you don't want a tire exploding anywhere near you.
You can sometimes feel tire damage while driving. If your car begins to make strange noises as it goes down the road or the handling suddenly becomes worse you should pull over as soon as it's safe. Driving on a flat is a bad idea, and can often lead to more severe damage to your vehicle.
What can and cannot be repaired
Tires are expensive and we take any opportunity we can to repair them safely and save you money. Small punctures can often be plugged and patched (it should always be both!) but sometimes the tire's day is done. If the puncture is on the outer edge of the tire (outside the tread) it's probably unsafe to repair. The same goes for a tire that's been driven on while flat. In this case the sidewall has become weakened and the tire is no longer safe. As with recommended pressures, each manufacturer has guides for what can and what can't be repaired.
At OTA Auto Care, customer safety is our number one priority. We hope you'll be a little safer with this information. If you'd like to talk about whether your tires may need inspection or replacement, call us at 609-242-1146 or visit us at 730 US 9 in Lanoka Harbor, NJ. Happy travels!
We offer most major brands of tires. These are a few of our preferred brands.
Awesome serive! Very detialed about all the problems on the car - even if it has nothing to do with the original reason as to why the car is at the shop. The staff and mechanics just want you to be safe in your car! They will only fix what you want to be fixed, but will explain any other problems they come across. I have a 1992 car that was there to be repaired. I already knew of the existing problems - exhaust leak, right turn singnal out, break hose needing to be replaced. The reason the car was there was for another issue that was to complicated and to cold to fix at home. The mechanic noted the other issues, but only fixed the original problem. The prices are reasonable (car repairs are never cheap to start with) and OTA is honest. This shop came highly referred by friends who have been taking their cars thers for a very long time. I would go back in the future and strongly suggest OTA to anyone else having car troubles!!!
My wife mentioned to me that the front end of her car was making noise. I called OTA and asked if they could take a look at it. They told me to bring it in. They looked at the front end found the problems, then called me and told me the price for the entire job and the price for what had to be done now (I went with the entire job). They fixed my wifes car to her liking. OTA was recommended to us by our neighbor and WE recommend them to anyone that needs an honest, polite, good priced and knowlegeable mechanics Thank you OTA staff for a fantastic job. You are our new Auto Repair Shop.
OTA is the cleanest ,friendliest and most professional repair shop around. All work is done in a timely manor to the highest standards . My father told me you could tell how much pride some one took in their work by how clean they keep their work area/place of business . OTA proves him right.The shop is spotless from the parking lot to the service bays. The office staff is friendly and respectful . And most important of all the the work is performed to the highest standards with your safety and satisfaction a priority.
OTA was efficient, proficient and professional. Found the root cause of the problem and addressed it. Highly recommend if u need good service.
OTA was recommended to me by my neighbor so I went to them. They did a great job at a good price. I'll be a returning customer.
First brought my car to OTA from a recommendation for a timing belt replacement. They are upfront and honest, a dying trend for mechanics these days. I have and do recommend OTA to anyone I come across looking for shop they can trust to do the job right the first time.
I had a really Great experience at OTA. I made an appointment. Left the car an explained all I needed to. The car was fixed. They even did the inspection. Now I?m all good. Car is running great. I would tell everyone I know to go here. No question the best service.
Joe & all at OTA always do what is best for you and your car!!!!
Had a flat this morning! OTA had me back on the road quickly and for only $34.
Everyone here is extremely helpful. They do a great job, they call you to let you know how much it's going to cost before they start the work, and everyone is professional and courteous. I highly recommend this place always.
The crew at OTA have been servicing my 2002 Tacoma since the warranty expired 13 years ago, and they always do a professional job for a reasonable price. This time, I was due for an oil change, and since the truck is 16 years old, Jeff suggested I replace the timing belt even though I still have low miles on the truck. I got a thorough rebuild of the front of my engine including a new coolant pump, belts, and hoses. The price was less than I expected, and the truck runs great.
OTA has provided good customer service for us for several years, on several vehicles we owned. They never try to sell you anything unnecessary. The quality of the work is always the best.
OTA always gives me good service, great communication and fair pricing. They stand behind their work and do not "create" problems that are not really problems!!!!! This is the only independent shop I ever use.
Excellent place to take my car, am visiting from out of state. Thank you Joe and Jeff!
Had car dropped off during weekend when closed due to engine troubles. Returned call first thing Monday morning when they received envelope and key from drop off slot, explained when and what they were going to check. Returned call with diagnosis very quick. Thank you Jeff and Joe.
Would not take my car anywhere else. This group is A-one. I have never been disappointed.
They put rear brakes in my Lexus SUV. They are always professional and courteous. From Jeff and Joe along with the gentleman at the front desk. Outstanding effort for a very fair price.
They are outstanding. Every time I go there I don't have to worry about my cars. They're very reasonable, and I trust them.
Nice people who do really good work. The always take good care of us.
Lovely people who care about what your car needs to keep going and allow you & family to be safe on the road. Last oil change - they topped off the oil, cleaned windows, and vacuumed up foot areas. Coffee and free TV to watch while you are waiting.
Always receive outstanding service.
Always a good experience at OTA. They are efficient, friendly, and professional. I trust them for anything at all that my car needs.
Honest. Friendly. Knowledgeable. Fair rates. If you need a mechanic shop, then this is the place. They explain all their repairs and why you need them now or which can wait. They have always done right by me and my family, since we started going there almost 10 years ago.
Very good people. They really know how to take care of you and your car at a reasonable price.
Great people, great mechanics, great service. Very caring. Your car is in good hands.
Very professional. The people there are very nice and courteous, and the job is always done right. If you have to leave your car there, they'll give you a ride home and pick you up when it's done.
Great staff, knowledgeable mechanics and affordable prices. Great place to have your car serviced.
Good honest shop.
Always friendly, reliable and knowledgeable.
Got my motor vehicle inspection done here...have a beautiful car that I am very particular about...they did a magnificent job...quick turnaround...respectful...nice paved parking lot and well kept facility...made the experience painless and proficient...highly recommend for anyone who needs car care or inspection services.
Excellent customer service with honest work! Great shop and fair pricing. Don't trust your vehicle anywhere else!
You will get honest answers and excellent parts. Joe and the gang go above and beyond each and every time. I have used them for 9 years for every personal and business vehicle I own. I don't let anyone else touch my vehicles.
Great local company!
Best mechanics in the area. Friendly, reasonable prices. Would recommend them to anyone in the area.
They do great work.
OTA did a great job when I had a problem with a set of Goodyears I purchased 2 years ago. they stepped up and handled the problem and provided a loaner car for me. Not even a car dealer will do that! They are winners and know what customer care is about. Once again, good job.
Never ever a bad experience. Always answer the phone promptly, always explain EVERYTHING that needs to be done to your car with very reasonable pricing. The staff as a whole are trustworthy and experienced.
Was referred to OTA when my old mechanic retired. Very trustworthy, quick turnaround & loaner cars available.
I had my exhaust manifold done there, the price was reasonable, and they told me 2 days it would take. I had it back within 1 day, and my truck is not making the loud noise any more. The staff was excellent too. They even drove me home.
Very professional service at a great price. The mechanics are very knowledgeable and do a good job! Satisfied Customer 5 Stars!
Great location, great people, excellent service.
Great service and stellar customer service.
Friendly staff, fair pricing, felt like family.
OTA has been repairing my car since I moved to New Jersey some years ago, and I have never had an issue with my car after it was serviced by OTA. I trust them implicitly to do the necessary repairs that they recommend when I bring my car in for servicing. They often go above and beyond what is obvious and repair things I may not be aware of. I drive away from their facility knowing my car is in the best shape possible for safe driving. I am pleased to write this review to thank them for their honesty and expertise in auto repair.
Definitely the best automotive shop there is. Have been a customer for about 15 years and wouldn't go anywhere else. Even with the specials a new car dealer throws at us, we still would rather go to OTA. Highly knowledgeable, professional, quick with appointments and turn arounds. Staff treats customers like family.
Finally, a repair shop you can trust. I have an old Buick, went to ANOTHER PLACE and was told it would cost almost $2,000 needing a radiator, etc. A friend suggested I try OTA. Not only did I not need a radiator, but they fixed it for $213.00. Amazing! I'll never go anywhere else!!!
Someone recommended I go to OTA, and as soon as I got there, someone went for a ride in my truck, listened to the problem and got my truck in the same day to fix it. My truck is running great and problems are fixed!! Very happy with their services. Thank you guys!!
We moved here last year and have brought both cars to OTA for maintenance. Today we found ourselves at a deserted Gille Park, in the rain, with 2 kids, a dog and a big old dead battery. Joe from OTA ran up and gave us a jump, totally going out of his way to be friendly and helpful. Thank you, Joe and OTA. We will be in this week, and your customer service, helpfulness, and expertise have made us customers for life! Thank you!!!
Great people, great service, and they have been helping out my family for years.
If you take your vehicle to another service shop, you've made a mistake. Great people, fast service, and the prices are second to none.
Excellent customer service and reasonable prices! Thank You!
I was recommended by my best friend's girlfriend to go to OTA, because they are honest mechanics and will get the job done. And that's the truth. The top end of my engine had to be redone, and they fixed other little things with my car that I didn't even know about! They're really great people, and I will never take my car anywhere else!
I first went there because he did a favor for my daughter. He spent about an hour tracking a tire down at another center. He would not accept anything for his time. Jeff is now a friend and he cares.