You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about OTA Auto Care:
First time customer - I called to schedule an appointment on a day they were very busy, and was told they were booked solid. Within 5 minutes I received a callback and they were able to fit me in. Communication and service were great, and they pushed hard and got me my Jeep back same day. I will be coming back.Brian Murray
Love this place. The service/counter man was so helpful and informative with my daughters Jetta. They even washed and vacuumed her Jasmine(cars name) . Highly recommend!!!!!christine kurnel
Honest mechanics are a rarity these days. The mechanics at OTA, know what they are doing, and do not try to upsell any additional services. Customer service is excellent, they called a few days later to make sure we were satisfied with their service. I am a 'backyard mechanic' and bring my personal cars to OTA. Great staff, pricing and service.Dan Reis
Very fast and excellent service! My heat was fixed within a few hours. It was really nice that they even vacummed my floors! Way better than going to a chain shop by far!!KoraLee Jackson
Everyone I met was amazing. Very sweet and kind. They understood how desperate I was to get my car fixed. Plus, they fixed it at such a great price! Thanks OTA!Amy Chewning
Return customer. Always friendly, professional and reasonable mechanics top notch. Loaner car a great help. Shop is orderly and immaculate!Mark Compy
Great service super technicians. Had originally taken my car to the dealership for a check engine issue. They fixed it and on the print out of. What they did the mechanic posted as an aside " the shift lever cable is a little loose, just saying" a few weeks later a shift problem developed. Took it back and something they could have the first time they now quote well over $1100.00 to fix. Took it to OTA and they fixed the shift cable and a heater issue and window washer sprayer issue for about the same money. And I know these issues involved a lot of labor to disassemble the dashboard and other things under the hood. I am very pleased and better yet so is my wife. Great service. And on top of that they gave me a loaner car, I highly recommend OTA.Ken Laus
Best.... great crewFrank W
I highly recommend OTA for all of automotive repairs. Truly Amazing customer service. You have earned my business and thank you for all you do for our business!!!!!Vic C Eubanks
The best around!Woodrow Page
took a little long (understandable cause ya know cars lol) took about 3 hours for an alignment and it?s a bit pricey thought it would?ve been around $70-80 but was around 120-130 other than that very nice people 100% recommend them :)Vinity Arts
Everyone is so kind, helpful, and honest!!!Pam Daw Sedeyn
Honest, integrous, personal, personable, delightful and a joy. That's just the people, the work performance, yes exactly the same!Joseph Pinnisi
All I have to say is awesome. I would highly recommend. Very professional. Job well done!!!!!!!Cookman
Had a great experience at OTA. Staff couldn't be more nice, and they took great care of my vehicle. Will definitely be back for all needs.LAUREN BARKER
Great staff, excellent service, fast turn around. Did an A+ job on a major major repair on my Volkswagen. Would 10/10 recommendJustin M.
1995 toyota corolla was running poorly had no acceleration .. they deciphered the problem, to ignition timing. and the car was fixed.. very nice people to deal with.they will answer any questions you would have....brian cody - lanoka harbor
WORDS CANNOT EXPRESS MY FEELINGS OF THIS AUTO SHOP, EVERYONE CARES, AND THAT MEANS A LOT TO A NOVICE CAR OWNER OR AN EDUCATED DRIVER. TRUST !!!!!!Ron S.
The battery went on our Toyota tundra, we called Joe he came the next day picked up truck with Alan took back to shop and replaced.Jim P.
OTA is always extremely thorough when looking over any of the vehicles we look to have maintenance completed on. They provide a detailed list of improvements required and work with you to schedule future service times most convenient to the owner of the vehicle.Tom M.
My wife mentioned to me that the front end of her car was making noise. I called OTA and asked if they could take a look at it. They told me to bring it in. They looked at the front end found the problems, then called me and told me the price for the entire job and the price for what had to be done now (I went with the entire job). They fixed my wifes car to her liking. OTA was recommended to us by our neighbor and WE recommend them to anyone that needs an honest, polite, good priced and knowlegeable mechanics Thank you OTA staff for a fantastic job. You are our new Auto Repair Shop.Tim & Alyson M.
I received top rated service with great attitude by the front desk and the service attendant still can't believe they vacuum my car.Ralph E.
My service was done quickly and properly. Friendly personnel and great customer service. Only shop I use other thatn the factory dealership.Ron R.
Very consistent and always a pleasure. This is where you go to get the job done right,on time and at a reasonable price. From start to finish a pleasure. I never walk away wondering if I paid for something I didn?t need.Russ N.
As usual the service is excellent and car was ready on timeVC
If you have a problem OTA will fix it with no problemsJoe P.
Love OTA!! Definitely take great care of our vehicles. No other place we would take our pickup or my caddy..Annette T.
I've been ripped off by many mechanics. OTA is the only guys I trust. I have two cars in good shape. God bless.Manual G.
This was my first experience at OTA and it was amazing! Joe met with me immediately after I phoned him. My mechanical issues, which were complicated were explained to me properly at the shop. I was quoted an extremely fair estimate and offered a loaner car. I was treated with respect and honesty at a very reasonable price. My vehicle was returned to me faster than anticipated. I highly recommend OTA and all their staff.Kevin G.
Work was performed promply and at a good price. Got car back same day.Joe H.
Awesome serive! Very detialed about all the problems on the car - even if it has nothing to do with the original reason as to why the car is at the shop. The staff and mechanics just want you to be safe in your car! They will only fix what you want to be fixed, but will explain any other problems they come across. I have a 1992 car that was there to be repaired. I already knew of the existing problems - exhaust leak, right turn singnal out, break hose needing to be replaced. The reason the car was there was for another issue that was to complicated and to cold to fix at home. The mechanic noted the other issues, but only fixed the original problem. The prices are reasonable (car repairs are never cheap to start with) and OTA is honest. This shop came highly referred by friends who have been taking their cars thers for a very long time. I would go back in the future and strongly suggest OTA to anyone else having car troubles!!!Shell C.
My wife mentioned to me that the front end of her car was making noise. I called OTA and asked if they could take a look at it. They told me to bring it in. They looked at the front end found the problems, then called me and told me the price for the entire job and the price for what had to be done now (I went with the entire job). They fixed my wifes car to her liking. OTA was recommended to us by our neighbor and WE recommend them to anyone that needs an honest, polite, good priced and knowlegeable mechanics Thank you OTA staff for a fantastic job. You are our new Auto Repair Shop.Tim & Alyson Meckler - Waretown, NJ
OTA is the cleanest ,friendliest and most professional repair shop around. All work is done in a timely manor to the highest standards . My father told me you could tell how much pride some one took in their work by how clean they keep their work area/place of business . OTA proves him right.The shop is spotless from the parking lot to the service bays. The office staff is friendly and respectful . And most important of all the the work is performed to the highest standards with your safety and satisfaction a priority.John R.
OTA was efficient, proficient and professional. Found the root cause of the problem and addressed it. Highly recommend if u need good service.Brian D.
OTA was recommended to me by my neighbor so I went to them. They did a great job at a good price. I'll be a returning customer.Tim O.
First brought my car to OTA from a recommendation for a timing belt replacement. They are upfront and honest, a dying trend for mechanics these days. I have and do recommend OTA to anyone I come across looking for shop they can trust to do the job right the first time.Chris R.
I had a really Great experience at OTA. I made an appointment. Left the car an explained all I needed to. The car was fixed. They even did the inspection. Now I?m all good. Car is running great. I would tell everyone I know to go here. No question the best service.David Campbell - Forked River
Joe & all at OTA always do what is best for you and your car!!!!Lorraine K.
Had a flat this morning! OTA had me back on the road quickly and for only $34.Gregory Y.
Everyone here is extremely helpful. They do a great job, they call you to let you know how much it's going to cost before they start the work, and everyone is professional and courteous. I highly recommend this place always.Maureen M.
The crew at OTA have been servicing my 2002 Tacoma since the warranty expired 13 years ago, and they always do a professional job for a reasonable price. This time, I was due for an oil change, and since the truck is 16 years old, Jeff suggested I replace the timing belt even though I still have low miles on the truck. I got a thorough rebuild of the front of my engine including a new coolant pump, belts, and hoses. The price was less than I expected, and the truck runs great.Ed F.
OTA has provided good customer service for us for several years, on several vehicles we owned. They never try to sell you anything unnecessary. The quality of the work is always the best.Brian B.
OTA always gives me good service, great communication and fair pricing. They stand behind their work and do not "create" problems that are not really problems!!!!! This is the only independent shop I ever use.Ron R.
Excellent place to take my car, am visiting from out of state. Thank you Joe and Jeff!Jeff M.
Had car dropped off during weekend when closed due to engine troubles. Returned call first thing Monday morning when they received envelope and key from drop off slot, explained when and what they were going to check. Returned call with diagnosis very quick. Thank you Jeff and Joe.Lenny H.
Would not take my car anywhere else. This group is A-one. I have never been disappointed.Lolita C.
They put rear brakes in my Lexus SUV. They are always professional and courteous. From Jeff and Joe along with the gentleman at the front desk. Outstanding effort for a very fair price.Patrick P.
They are outstanding. Every time I go there I don't have to worry about my cars. They're very reasonable, and I trust them.Alex N.
Nice people who do really good work. The always take good care of us.Stacy A.
Lovely people who care about what your car needs to keep going and allow you & family to be safe on the road. Last oil change - they topped off the oil, cleaned windows, and vacuumed up foot areas. Coffee and free TV to watch while you are waiting.Doreen M.
Always receive outstanding service.Robi B.
Always a good experience at OTA. They are efficient, friendly, and professional. I trust them for anything at all that my car needs.Nancy D.
Honest. Friendly. Knowledgeable. Fair rates. If you need a mechanic shop, then this is the place. They explain all their repairs and why you need them now or which can wait. They have always done right by me and my family, since we started going there almost 10 years ago.Gabriel M.
Very good people. They really know how to take care of you and your car at a reasonable price.Alex T.
Great people, great mechanics, great service. Very caring. Your car is in good hands.Tommy L.
Very professional. The people there are very nice and courteous, and the job is always done right. If you have to leave your car there, they'll give you a ride home and pick you up when it's done.Edward H.
Great people!Jeff S.
Great staff, knowledgeable mechanics and affordable prices. Great place to have your car serviced.Kris B.
Good honest shop.Michael P.
Always friendly, reliable and knowledgeable.Sally P.
Got my motor vehicle inspection done here...have a beautiful car that I am very particular about...they did a magnificent job...quick turnaround...respectful...nice paved parking lot and well kept facility...made the experience painless and proficient...highly recommend for anyone who needs car care or inspection services.Frank S.
Excellent customer service with honest work! Great shop and fair pricing. Don't trust your vehicle anywhere else!Mike P.
You will get honest answers and excellent parts. Joe and the gang go above and beyond each and every time. I have used them for 9 years for every personal and business vehicle I own. I don't let anyone else touch my vehicles.Bill G.
Great local company!Dennis B.
Best mechanics in the area. Friendly, reasonable prices. Would recommend them to anyone in the area.TOT R.
They do great work.Jimi K.
OTA did a great job when I had a problem with a set of Goodyears I purchased 2 years ago. they stepped up and handled the problem and provided a loaner car for me. Not even a car dealer will do that! They are winners and know what customer care is about. Once again, good job.Joe N.
Never ever a bad experience. Always answer the phone promptly, always explain EVERYTHING that needs to be done to your car with very reasonable pricing. The staff as a whole are trustworthy and experienced.Jill W.
Was referred to OTA when my old mechanic retired. Very trustworthy, quick turnaround & loaner cars available.Ed B.
I had my exhaust manifold done there, the price was reasonable, and they told me 2 days it would take. I had it back within 1 day, and my truck is not making the loud noise any more. The staff was excellent too. They even drove me home.Peter C.
Very professional service at a great price. The mechanics are very knowledgeable and do a good job! Satisfied Customer 5 Stars!Keith H.
Great location, great people, excellent service.Greg J.
Great service and stellar customer service.Karyl M.
Friendly staff, fair pricing, felt like family.Jennie V.
OTA has been repairing my car since I moved to New Jersey some years ago, and I have never had an issue with my car after it was serviced by OTA. I trust them implicitly to do the necessary repairs that they recommend when I bring my car in for servicing. They often go above and beyond what is obvious and repair things I may not be aware of. I drive away from their facility knowing my car is in the best shape possible for safe driving. I am pleased to write this review to thank them for their honesty and expertise in auto repair.Margo J.
Definitely the best automotive shop there is. Have been a customer for about 15 years and wouldn't go anywhere else. Even with the specials a new car dealer throws at us, we still would rather go to OTA. Highly knowledgeable, professional, quick with appointments and turn arounds. Staff treats customers like family.Chuck R.
Finally, a repair shop you can trust. I have an old Buick, went to ANOTHER PLACE and was told it would cost almost $2,000 needing a radiator, etc. A friend suggested I try OTA. Not only did I not need a radiator, but they fixed it for $213.00. Amazing! I'll never go anywhere else!!!Kristyn S.
Someone recommended I go to OTA, and as soon as I got there, someone went for a ride in my truck, listened to the problem and got my truck in the same day to fix it. My truck is running great and problems are fixed!! Very happy with their services. Thank you guys!!Stefania J.
We moved here last year and have brought both cars to OTA for maintenance. Today we found ourselves at a deserted Gille Park, in the rain, with 2 kids, a dog and a big old dead battery. Joe from OTA ran up and gave us a jump, totally going out of his way to be friendly and helpful. Thank you, Joe and OTA. We will be in this week, and your customer service, helpfulness, and expertise have made us customers for life! Thank you!!!Hillary W.
Great people, great service, and they have been helping out my family for years.Jarred T.
If you take your vehicle to another service shop, you've made a mistake. Great people, fast service, and the prices are second to none.Lou F.
Excellent customer service and reasonable prices! Thank You!Val H.
I was recommended by my best friend's girlfriend to go to OTA, because they are honest mechanics and will get the job done. And that's the truth. The top end of my engine had to be redone, and they fixed other little things with my car that I didn't even know about! They're really great people, and I will never take my car anywhere else!Manny G.
I first went there because he did a favor for my daughter. He spent about an hour tracking a tire down at another center. He would not accept anything for his time. Jeff is now a friend and he cares.Thomas F.